Our client is a specialist provider of wireless safety and alarm solutions, serving sectors including leisure, facilities, and commercial environments. They are seeking a proactive and organised *** Field Sales and Account Manager *** to support continued growth through a mix of inbound enquiry handling, field-based activity, and reseller support.
This is a highly autonomous role offering flexibility in how and where you work, balanced with collaboration at the company’s Brackley office when required.
Field Sales and Account Manager - Key Responsibilities:
·Respond to incoming enquiries via phone and email in a timely and professional manner
·Set up and maintain accurate customer records within the CRM/database system
·Arrange and conduct site visits and surveys for prospective customers
·Support and develop reseller partners, including joint site visits where needed
·Build and maintain strong, long-term reseller and customer relationships
·Prepare and issue quotations based on site requirements
·Provide customers with clear, non-technical product guidance and support
·Proactively follow up quotations and drive order conversion
·Process confirmed orders through internal systems
·Conduct post-delivery follow-ups to ensure customer satisfaction
·Maintain rigorous records of all interactions, activities, and next steps within the CRM
·Use CRM-driven task management to plan daily activities and ensure no opportunities are missed
Candidate Profile to be successful as a Field Sales and Account Manager:
·Experience in a sales, business development, or account management role
·Comfortable managing both inbound enquiries and proactive follow-up activity
·Strong organisational skills with disciplined CRM usage
·Confident in conducting site visits and engaging customers face-to-face
·Ability to explain technical products in a clear, accessible way
·Experience working with resellers, distributors, or partner networks (desirable)
·Self-motivated and comfortable working remotely with minimal supervision
·Full UK driving licence
Field Sales and Account Manager Package:
·Location: Brackley (Hybrid around 1-2 days / Field-Based around 2-3 days - flexible hybrid working environment (home, field, and office-based).
·Salary: Up to £40,000 per annum basic salary (DOE) + 20% of salary as a performance related bonus (up to £48,000 OTE DOE) + company car, laptop and mobile phone.
·Supportive and collaborative team culture within an established business
·Opportunity to grow within a specialist and expanding market
The successful candidate:
The successful candidate will be personable, proactive and confident in building customer relationships. Previous sales or account management experience would be useful, although communication skills, customer focus and a willingness to learn are equally important, as full product training can be provided. This role would suit someone organised, self-motivated and comfortable following up enquiries, managing customer conversations, maintaining accurate CRM records and representing the business professionally during site visits and reseller meetings.